Account Manager

(Full time, office based in Spalding)​

 

Responsibilities:

• To manage stockists orders and process in a timely manner.

• To expand our stockist numbers and identify opportunities for growth.

• To build relationships with our stockists, increase sales and identify opportunities.

• Upsell to existing stockists.

• Support launches of new products to our Trade market.

• Support the day to day running of our Trade website.

• To engage with our stockists via trade shows.

• Maintain our CRM and Sales Records.

• To cover and support our Trade Sales Administrator.

• Monthly reporting to MD.

• Any other duties that become apparent as we shape and grow our sales team.

 

Skills required:

• Knowledge or experience of gifting / retail industry.

• Good organisational skills with effective planning.

• Reliability and dependability.

• Be thorough and pay good attention to detail.

• High level of Literacy & numeracy + Computer skills

• Ability to understand the customer and business needs of the gifting / home fragrance market.

• Can implement systems and processes to aid growth.

• Critical thinking and problem-solving skills.

• Positive attitude and ability to work in an inclusive manner with our trade stockists ensuring our family business keeps its ethics and culture.

• Strong communication skills and networking.

• Ability to take ownership and lead.

• Good time management.

• Adaptability, open to change and willingness to learn.

• A minimum of 3 years experience in an Account Management role is required for this role.

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To apply, please email CV and covering letter to 

matt@frecklefacehomefragrance.com​