CAREERS
Fancy becoming one of the Freckleface Family?
Explore our current vacancies below
We are a small fast paced, rapidly growing family business.
We manufacture and retail home fragrance and well being products and are looking for a new team members to help us drive growth.
Account Manager
(Full time, office based in Spalding)​
Responsibilities:
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To manage stockists orders and process in a timely manner.
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To expand our stockist numbers and identify opportunities for growth.
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To build relationships with our stockists, increase sales and identify opportunities.
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Upsell to existing stockists.
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Support launches of new products to our Trade market.
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Support the day to day running of our Trade website.
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To engage with our stockists via trade shows.
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Maintain our CRM and Sales Records.
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To cover and support our Trade Sales Administrator.
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Monthly reporting to MD.
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Any other duties that become apparent as we shape and grow our sales team.
Skills required:
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Knowledge or experience of gifting / retail industry.
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Good organisational skills with effective planning.
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Reliability and dependability.
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Be thorough and pay good attention to detail.
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High level of Literacy & numeracy + Computer skills
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Ability to understand the customer and business needs of the gifting / home fragrance market.
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Can implement systems and processes to aid growth.
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Critical thinking and problem-solving skills.
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Positive attitude and ability to work in an inclusive manner with our trade stockists ensuring our family business keeps its ethics and culture.
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Strong communication skills and networking.
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Ability to take ownership and lead.
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Good time management.
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Adaptability, open to change and willingness to learn.
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A minimum of 3 years experience in an Account Management role is required for this role.
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To apply, please email CV and covering letter to
Trade Sales Administrator
(Full time, office based in Spalding)​
Key Activities:
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Dealing with daily queries from our trade customers regarding their orders, via phone and online
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Processing trade orders in a timely manner
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Resolving queries for trade customers
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Admin support for the sales office as needed
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Maintaining database of contacts and keeping CRM system updated
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Processing online trade account requests in a timely manner
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Ensuring our map of Stockist’s is kept up to date using our graphic designer to support
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Attending trade shows as needed
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Accurate record keeping
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Support to Account Managers with any tasks required
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Holiday cover and support to consumer customer service role as needed
Skills required:
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Must have experience in a customer service / sales role.
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Enthusiastic and positive attitude
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Must like working for a fast-growing ever-changing business
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Can do attitude. Adaptable as the role changes and grows
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Good time management and confident managing own workload
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Great customer service manner
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Excellent communication skills and phone manner
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IT proficient
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Ability to manage own workload
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Team player
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To apply, please email CV and covering letter to