At Freckleface Home Fragrance, we’re a small family-run business, and we truly appreciate every single order placed with us. Unfortunately we aren’t able to offer refunds on purchases unless your item arrives damaged or faulty.
If your item does arrive faulty or damaged, please don’t worry—we’ll make it right. Just drop us an email at orders@frecklefacehomefragrance.com, and we’ll be happy to help.
For any issues, concerns, or complaints, please also reach out to us at orders@frecklefacehomefragrance.com. We’ll do our very best to sort things quickly and fairly.
Company details:
Freckleface Home Fragrance Ltd.
Company registration number: 12428452
VAT registered in the UK. All orders include VAT at 20%.
Thank you so much for supporting our business.